Privacy Policy

Bandit Recycling LLC (“Bandit,” “we,” “us,” or “our”) operates the website at https://banditrecycling.com and provides baler repair, preventive maintenance, equipment sales and leasing, and bale wire supply services in the Southeast United States.

This Privacy Policy describes how we collect, use, disclose, and protect personal information we receive from individuals who visit our Site, submit forms, or communicate with us.

We use the information we collect for the following purposes:

• To respond to your service and quote requests
• To dispatch technicians and manage active service orders
• To send appointment confirmations and service status updates
• To process payments and fulfill service agreements
• To send SMS messages you have opted in to receive (see Section 4)
• To improve and personalize your experience on our Site
• To communicate with you about your account or services
• To comply with legal obligations and enforce our agreements
• To protect the security and integrity of our business and Site

We will not use your personal information for purposes materially different from those described in this Policy without providing notice and, where required by law, obtaining your consent.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., CRM software, email delivery, scheduling tools, payment processors). These providers are contractually required to protect your information and use it only as directed by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government agencies).
• Business Transfers: If Bandit Recycling is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Bandit Recycling, our customers, or others.

We do not share your personal information with third parties for their own marketing or advertising purposes.

Our Site uses cookies and similar tracking technologies to analyze usage, improve performance, and support advertising. Cookies are small text files stored on your device. You can control cookies through your browser settings; however, disabling cookies may affect certain Site functionality.

We may use analytics services (such as Google Analytics) and advertising platforms (such as Google Ads) that collect information about your visits to our Site and other websites. These services have their own privacy policies governing their use of information.

We retain your personal information for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed for these purposes, we will delete or anonymize it in accordance with our data retention practices.

SMS opt-in data is retained while you are an active subscriber and for a reasonable period after opt-out, as required for legal compliance and record-keeping purposes.

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our Site and services are intended for business use and are directed to adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Depending on your location, you may have certain rights with respect to your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal obligations)
• The right to opt out of SMS communications at any time (reply STOP)
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, contact us at service@banditrecycling.com or 1-800-BANDIT-1. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised Policy on our Site with an updated effective date. Your continued use of our Site or services after any changes constitutes acceptance of the revised Policy.

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: